πππ πππ & ππππππππ ππππππ
πππ πππ & ππππππππ ππππππ
At Trango Online Store, we value your satisfaction. If you are not completely happy with your purchase, weβre here to help!
β Returns & Exchanges β Eligibility
You can request a return or exchange within 7 days of receiving your order, if:
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The item is unused, unopened, and in original packaging.
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You received a wrong, damaged, or defective product.
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Fragrance testers and opened perfumes are non-returnable unless faulty.
π Exchange Process
To request an exchange:
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Email us at support@trangoscents.com with your order number, reason, and any supporting images (if damaged).
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Once approved, ship the item back to our return address (customer is responsible for return shipping unless item is faulty).
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Once we receive and inspect the item, weβll dispatch the replacement.
πΈ Refund Process
Refunds are applicable in the following cases:
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Product not available or out of stock.
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Damaged product received (with proof).
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Order canceled before shipping.
Refunds will be processed to your original payment method within 7β10 business days.
π« Non-Refundable Items
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Opened or used perfumes.
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Products damaged due to customer misuse.
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Sale or promotional items (unless damaged or incorrect).
π¦ Return Shipping Address
Trango Scents Returns Department
[Insert your return address here]
π§ support@trangoscents.com
π +92-XXX-XXXXXXX